“Our customers had challenges we couldn’t help them with. After [attending] Practice Accelerator [technical training], we are no longer faced with this situation, saving us time and improving customer satisfaction.” —Soon Man Kwon, senior technical consultant, TechData.
After engaging with the Practice Accelerator training, the partner experienced:
- 50 percent increase in the number of projects
- 40 percent reduction of project delivery time
- 30 percent reduction in practice deployment costs
“Just supporting this one deal, Technical Presales Assistance provided by [Technical Services] saved several days of labor costs. The timing and the quality of information we got was influential in the client’s decision-making.” —Mark Burton, solution director, CSC
“Working with [Technical Services] has been a good exercise and experience. It helped us achieve a better response time and deliver high-quality and impactful solutions for our customers.” —Gaston Zelerteins, vice president, Perception Group
As we continue to invest in cloud support, we will begin to reduce coverage of some products which are exclusively on-premises. As of October 1, 2015, we will no longer provide Advisory Services support for exclusively on-premises products, with the following exceptions: Windows 10, Windows Server, Microsoft Dynamics AX, and Microsoft SQL Server. All hybrid scenarios made up of both cloud and on-premises products will continue to be supported. Learn more by reviewing the policy change frequently asked questions.
Policy change frequently asked questions