Small Business competency
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Small Business


A valuable option
Not ready for a competency? Learn about the resources and benefits in the new Action Pack.

A significant portion of the small-business opportunity is in cloud services. Be ready to extend your reach to new markets and capture new revenue.
The Microsoft Partner Network is committed to helping you, and our more than 160 million mutual customers worldwide, realize your full potential. We believe the Microsoft advantage shines through the success of partners like you.
  • A set of core benefits is provided to all partners each time they enroll or renew their membership in the Microsoft Partner Network. Visit the core benefit and requirements page to see the complete list. Review the following table for a list of benefits and requirements specific to this competency.
    Benefits Silver Gold
    Use the Microsoft Partner Economic Model to help you estimate profit and loss for new business opportunities related to Microsoft Cloud Solutions
    Determine customer needs by using the Infrastructure Optimization Partner Assessment
    Earn Bing Ads credits to help you run your customers’ search advertising campaigns for no cost
    Administer a company account on behalf of a customer with delegated administration for Microsoft Office 365, Windows Intune, and Microsoft Dynamics CRM Online
    Access internal-use software licenses (in addition to those you receive as part of your core partner benefits) for products related to this competency
    Earn incentives for selling and fulfilling Microsoft Volume Licensing Open program licenses
    Requirements
    Silver Gold
    1. 1. Pass a qualifying exam or certification
      Option 1 (one certified individual with two exams)

      One individual must pass one of the following:
      Exam 74-324: Administering Office 365 for Small Business
      Exam 74-325: Administering Office 365 for Small Business

      The same individual also must pass one of the following:
      Exam 70-410: Installing and Configuring Windows Server 2012
      Exam 70-417 Upgrading Your Skills to MCSA Windows Server 2012
      Exam 70-680: Windows 7, Configuring
      Exam 70-687: Configuring Windows 8
      Exam 70-688: Managing and Maintaining Windows 8
      Exam 70-689: Upgrading Your Skills to MCSA Windows 8

      Option 2 (two certified individuals with one exam each)

      One individual must pass one of the following:
      Exam 74-324: Administering Office 365 for Small Business
      Exam 74-325: Administering Office 365 for Small Business

      Another individual must pass one of the following:
      Exam 74-324: Administering Office 365 for Small Business
      Exam 74-325: Administering Office 365 for Small Business
      Exam 70-410: Installing and Configuring Windows Server 2012
      Exam 70-417 Upgrading Your Skills to MCSA Windows Server 2012
      Exam 70-680: Windows 7, Configuring
      Exam 70-687: Configuring Windows 8
      Exam 70-688: Managing and Maintaining Windows 8
      Exam 70-689: Upgrading Your Skills to MCSA Windows 8

      Option 3 (markets where Microsoft Office 365 is not available)

      One individual must pass two of the following:
      Exam 70-410: Installing and Configuring Windows Server 2012
      Exam 70-417 Upgrading Your Skills to MCSA Windows Server 2012
      Exam 70-680: Windows 7, Configuring
      Exam 70-687: Configuring Windows 8
      Exam 70-688: Managing and Maintaining Windows 8
      Exam 70-689: Upgrading Your Skills to MCSA Windows 8

      Your organization can attain multiple competencies. If your employees or contractors pass the eligible competency exams for multiple silver competencies, you can count those exams toward attaining multiple silver competencies.

      Use Microsoft partner learning paths to find details about related exams and readiness.
    2. 2. Pass the business-focused assessment
      One individual must pass the following:
      Sales Assessment for Small Business
    3. 3. Complete your organization’s profile
      Your Microsoft Partner Network account administrator must provide pertinent information about your organization.
    4. 4. Provide customer evidence
      Your organization must have three customer references that feature how, within the previous 12 months, you have provided solutions based on the products and technologies associated with this competency. After a reference has been approved by your customer and by Microsoft, it can be used toward earning or renewing a competency for up to two years. Review a sample customer reference email that can be used for customer references that can be used for customer references for this competency.
    5. 5. Pay the silver competency fee
      To complete your enrollment in the competency, you must pay the silver competency fee. The fee is due one time per year—no matter how many competencies your organization earns. The fee varies by location. According to the URL that you are currently visiting, your fee would be [%smallsilverprice%] [%currency%], not including applicable local taxes and fees. This fee will also be presented to you during the enrollment process. Your actual fee will be based on the physical location of your company.
    Requirements
    Silver Gold
    1. 1. Pass a qualifying exam or certification

      Option 1 (two certified individuals with two exams each)
      Two individuals each must pass one of the following:
      Exam 74-324 Administering Office 365 for Small Business
      Exam 74-325 Administering Office 365 for Small Business

      The same two individuals each must pass one of the following:
      Exam 70-410: Installing and Configuring Windows Server 2012
      Exam 70-417 Upgrading Your Skills to MCSA Windows Server 2012
      Exam 70-680: Windows 7, Configuring
      Exam 70-687: Configuring Windows 8
      Exam 70-688: Managing and Maintaining Windows 8
      Exam 70-689: Upgrading Your Skills to MCSA Windows

      Option 2 (four certified individuals with one exam each)

      Two individuals each must pass one of the following:
      Exam 74-324: Administering Office 365 for Small Business
      Exam 74-325: Administering Office 365 for Small Business

      Another two individuals each must pass one of the following:
      Exam 74-324: Administering Office 365 for Small Business
      Exam 74-325: Administering Office 365 for Small Business
      Exam 70-410: Installing and Configuring Windows Server 2012
      Exam 70-417 Upgrading Your Skills to MCSA Windows Server 2012
      Exam 70-680: Windows 7, Configuring
      Exam 70-687: Configuring Windows 8
      Exam 70-688: Managing and Maintaining Windows 8
      Exam 70-689: Upgrading Your Skills to MCSA Windows 8

      Option 3 (markets where Microsoft Office 365 is not available)

      Two individuals each must pass two of the following:
      Exam 70-410: Installing and Configuring Windows Server 2012
      Exam 70-417 Upgrading Your Skills to MCSA Windows Server 2012
      Exam 70-680: Windows 7, Configuring
      Exam 70-687: Configuring Windows 8
      Exam 70-688: Managing and Maintaining Windows 8
      Exam 70-689: Upgrading Your Skills to MCSA Windows 8

      Your employees and contractors may take and pass multiple gold competency exams. However, if your organization employs or contracts with someone who holds multiple certifications, that person’s credentials will count toward only one gold competency.

      Use Microsoft partner learning paths to find details about related exams and readiness.
    2. 2. Pass the business-focused assessment

      Two individuals each must pass the following:
      Sales Assessment for Small Business
    3. 3. Complete your organization’s profile

      Your Microsoft Partner Network account administrator must provide pertinent information about your organization.
    4. 4. Provide customer evidence

      Your organization must have five customer references that feature how, within the previous 12 months, you have provided solutions based on the products and technologies associated with this competency. After a reference has been approved by your customer and by Microsoft, it can be used toward earning or renewing a competency for up to two years. Review a sample customer reference email that can be used for customer references for that can be used for customer references for this competency.
    5. 5. Gather customer feedback

      Your organization must use the Customer Satisfaction (CSAT) Index survey to measure performance and help drive customer satisfaction.
    6. 6. Meet a revenue goal

      Microsoft Partner Network members with a gold competency must meet a minimum revenue goal based on your organization’s location and the requirements based on your organization’s location and the requirements for this competency.
    7. 7. Pay the gold competency fee

      To complete your enrollment in the competency, you must pay the gold competency fee. The fee is due one time per year—no matter how many competencies your company earns. According to the URL that you are currently visiting, your fee would be [%smallgoldprice%] [%currency%], not including applicable local taxes and fees. This fee will also be presented to you during the enrollment process. Your actual fee will be based on the physical location of your company. If you attain a gold competency after first attaining a silver competency, then you pay only the difference between the two membership fees, unless you are within the 90-day renewal period, in which case the full gold competency membership fee is due.

Related products

  • Microsoft Office
  • Microsoft Office 365
  • Windows
  • Windows Intune
  • Windows Server Essentials

Related competencies

  • Midmarket Solution Provider