Core benefits and requirements
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Core benefits and requirements

​Maximize your membership. According to IDC1, partners receive approximately US$320,000 in value from Microsoft Partner Network benefits. As a Microsoft partner, you can review your benefits statement to plan how to build your business more effectively, generate demand, increase sales, and retain customers. Available to active partners only.

When you join the Microsoft Partner Network, you receive a set of core benefits that can help you save time and money while you strengthen your capabilities, better serve customers, and build connections to reach your full business potential.

Benefits and requirements by membership

Core benefits are the set of benefits provided to all partners each time they enroll or renew their memberships in the Microsoft Partner Network.

Each membership opportunity offers a different level of access to these core benefits. Core benefits are open to all partners within a qualifying membership, are available in most regions of the world, and are provided in a minimum of 11 languages.

Membership opportunities have an individual set of core requirements designed to closely align with customer needs. For each opportunity, your company must fulfill these minimum requirements.

  • Plan your business
    Core benefit2 Community Action Pack Silver Gold
    Get firsthand knowledge of features and capabilities with internal-use software licenses for the latest Microsoft software Not applicable Up to 10 licenses for each product Up to 25 licenses for each product3 Up to 100 licenses for each product
    Stay up to date with the latest news, business opportunities, training courses, and more, with partner newsletters Subscription Subscription Subscription Subscription
    Plan and drive a successful business with support from a dedicated Microsoft contact Not applicable Not applicable Eligible Eligible
    Enable your team
    Core benefit2 Community Action Pack Silver Gold
    Build technical and business skills with training at the Partner Learning Center Unlimited access Unlimited access Unlimited access Unlimited access
    Developers: access tools, software, communities, and resources for developers and testers with an MSDN subscription 5 seats of Visual Studio Online Basic 3 Visual Studio Professional licenses4
    5 seats of Visual Studio Online Basic
    5 Visual Studio Premium with MSDN subscriptions (each includes access to Visual Studio Online)
    5 seats of Visual Studio Online Basic
    10 Visual Studio Premium with MSDN subscriptions (each includes access to Visual Studio Online)
    5 seats of Visual Studio Online Basic
    Access the latest product news and technical and sales resources with the no-cost Windows Phone app Not applicable Not applicable Eligible Eligible
    Create customer demand
    Core benefit2 Community Action Pack Silver Gold
    Make your company or solution profile accessible to tens of thousands of potential customers through the Microsoft Pinpoint online marketplace Standard marketplace exposure Standard marketplace exposure Competency designation and prioritized marketplace exposure Competency designation and premier marketplace exposure
    Reach more new customers with marketing resources available through the Partner Marketing Center Unlimited access Unlimited access Unlimited access Unlimited access
    Demonstrate your expertise with your customized competency logo Not applicable Not applicable Silver competency logo Gold competency logo
    Sell
    Core benefit2 Community Action Pack Silver Gold
    Use Technical Presales Assistance for competitive assistance and for business-value and proof-of-concept guidance, for deals worth US$3,000 or more5 Not applicable Not applicable Unlimited access Unlimited access
    Get help with recommending Microsoft Volume Licensing products and solutions with Microsoft LicenseWise for Volume Licensing Not applicable Access Access Access
    Leverage Microsoft Payment Solutions6 to offer tailored financing options that can help you close more sales Eligible Eligible Eligible Eligible
    Become eligible to earn incentives for driving strategic technology areas with Microsoft Partner Incentives7 Cloud incentives Cloud incentives Licensing, solution, and cloud incentives Licensing, solution, and cloud Incentives
    Get services and support
    Core benefit2 Community Action Pack Silver Gold
    Use partner advisory hours for technical training, Technical Presales Assistance, and Advisory Services from Microsoft consultants8 Not applicable 5 partner advisory hours with your first cloud sale 20 partner advisory hours 50 partner advisory hours
    Resolve technical issues quickly with product support from Microsoft experts9 Unlimited online support Unlimited online support

    Business-critical phone support (maximum of 10 incidents)
    Unlimited online support

    Business-critical phone support (maximum of 10 incidents)10

    5 product support incidents by phone (for noncritical issues)10
    Unlimited online support

    Business-critical phone support (maximum of 15 incidents)

    5 product support incidents by phone (for noncritical issues)
    Retain
    Core benefit2 Community Action Pack Silver Gold
    Get insight into customer satisfaction (CSAT) and loyalty with the CSAT Index survey solution Not applicable Not applicable Access Access
    Summary Details Community Action Pack Silver Gold
    Credentials One of the following:
    Technology professionals in your organization must pass the qualifying technical exams, assessments, or both
    Not Applicable Your company must sell more than 75 percent of its products and services to customers outside your company

    You can renew your subscription only once per year
    2
    individuals
    4
    individuals
    A different set of requirements may be met if you qualify for any of the competencies with application tracks11 Your company cannot hold a Microsoft gold or silver competency Applicable Applicable
    Business training and assessments Business-focused competency assessment12 Not Applicable Not Applicable 1
    individual
    2
    individuals
    Action Pack overview and technical assessment 1 professional
    Profile Complete a full Microsoft Partner Network profile Applicable Applicable Applicable Applicable
    Customer evidence Verifiable customer references13 Not Applicable Not Applicable 3 5
    Participate in the CSAT survey Optional Optional Optional Applicable
    Revenue Revenue commitment14 Not Applicable Not Applicable Not Applicable Applicable
    Commitment Membership fee15 Applicable Applicable Applicable

Cloud programs

The Microsoft Partner Network is in the process of integrating our Cloud Partner programs—Cloud Essentials, Cloud Accelerate, and Cloud Deployment—into the Microsoft competencies and the new Microsoft Action Pack subscription. Cloud Essentials and the cloud internal-use software benefits have been integrated into the Partner Network; however, the Cloud Accelerate and Cloud Deployment programs will continue for the time being. Learn more about the benefits of participating in the Cloud Accelerate and Cloud Deployment programs.

Explore cloud programs
Learn how to transition to the new internal-use software license system

  • 1IDC, “The Business Value of the Microsoft Partner Network Core Benefits.” Mira Perry, Steven White, July 2012
  • 2Benefits are provided per partner organization for one year of membership and are renewed annually, when you renew your membership in the Microsoft Partner Network.
  • 3Small Business competency members have access to up to 15 licenses for each product (on-premises). Most products have up to 10 client access licenses (CALs), and server products have one license.
  • 43 Visual Studio Professional licenses (latest version; licensed per user) are available to you through your Microsoft Action Pack subscription for the initial year. When you renew your Action Pack subscription, you will need to meet the reenrollment requirements to maintain your rights to run Visual Studio Professional. Refer to the Action Pack User Guide for details.
  • 5To qualify for the no-charge Technical Presales Assistance offering, you must provide the customer name and details of the project. The US$3,000 revenue minimum does not apply to deals made for cloud services or free software like Windows Internet Explorer. For smaller deals, you can also use your partner advisory hours to access this benefit.
  • 6Available in Australia, Belgium, Brazil, Canada, France, Germany, Italy, Japan, the Netherlands, New Zealand, South Korea, Spain, Switzerland, the U.K., and the U.S.
  • 7Partners must meet additional eligibility requirements for solution and licensing incentives, including enrollment in specific competencies.
  • 8Partners are allocated partner advisory hours that they can use as currency for Technical Enablement, and Technical Presales and Advisory Services. For partners with silver or gold competencies, partner advisory hours are not deducted for presales services used with deals worth US$3,000 or more.
  • 9Online response times vary between four hours and two days, depending on membership opportunity. Visit the Partner Support Community for details. Critical incidents are defined strictly as severe customer issues that immediately impede the operation of a customer’s business (such as when a server is down). Business-critical phone support is not available for partners with only the Silver Small Business competency.
  • 10Does not apply to the Silver Small Business competency.
  • 11If you sell commercially available applications based on Microsoft technologies, a different set of requirements can be met as an alternative to qualify for any competency with an application track.
  • 12Requirements vary by competency.
  • 13Partners may use customer references from silver competencies toward gold competencies.
  • 14Partners must agree to meet a minimum Microsoft-related revenue commitment that is determined based on the partner’s region and the competency the partner organization is working to attain. Both transacted revenue and influenced revenue count toward this commitment.
  • 15Fees vary by geography. In the case of the Competency membership, partners must pay the silver competency fee or gold competency fee one time, per year—no matter how many competencies they have attained. If a partner attains a gold competency after first attaining a silver competency, then the partner pays only the difference between the two membership fees, unless the partner is within the 90-day renewal period, in which case the full gold competency membership fee is due.