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Earn the Gold Volume Licensing competency

When you achieve the Microsoft Gold Volume Licensing competency, you demonstrate greater value to your customers by showcasing best-in-class capabilities that have undergone a rigorous and auditable approval process. Here you’ll find the steps and requirements that can put you on your way to earning valuable competency benefits.

Note: Stay up to date on upcoming changes to competency requirements and benefits. Review the changes, so you can ensure you will be in compliance by your next renewal date.

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Competency requirements are designed to closely align with customer needs. The following information is a comprehensive listing of the requirements your company must fulfill to attain the Gold Volume Licensing competency. If you need assistance, contact your Regional Service Center.

1. Pass the qualifying exams

Your organization must demonstrate the appropriate credentials by employing or contracting with four Microsoft Certified Professionals (MCPs) who have each passed one of these exams:1

  • Exam 70-671: Designing and Providing Microsoft Volume Licensing Solutions to Small and Medium Organizations
  • Exam 70-672: Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations

Resources and next steps:

  • Click the exam links in the preceding list to learn what skills are measured.
  • Find training to help you prepare.
  • Register for an exam at Prometric.
  • Chat with an exam expert in real time and get answers to your questions.

2. Pass the T-36 assessment

In addition to meeting Gold Volume Licensing competency exam requirements and to ensure structured customer engagements throughout the life of the three-year Microsoft Enterprise Agreement, your organization must employ or contract with two unique MCPs who have each passed these assessments (currently available in Chinese [simplified], English, French, German, Japanese, and Portuguese [Brazil]):

3. Meet the revenue commitment

Microsoft Partner Network members with a gold competency must meet a minimum revenue commitment based on geography and competency.

Resources and next steps:

4. Provide customer evidence

Customer references demonstrate your success at building and deploying solutions relevant to the Volume Licensing competency. Approved references are valid for up to two years.

Your company must submit five unique2 customer references.3 Be sure that each reference:

  • Showcases a Volume Licensing scenario that includes all relevant details for the work your organization performed, such as project name, description, and category; products acquired; and services provided.
  • Details a project that your organization has completed within the past 12 months.
  • Can be verified with your customer.

Resources and next steps:

5. Gather customer feedback

Your company must use the Customer Satisfaction (CSAT) Index survey to measure performance and help drive customer satisfaction.

Resources and next steps:

6. Pay the gold competency fee

To complete your enrollment in the Gold Volume Licensing competency, you must pay the gold competency fee.4


1Partner organizations can attain multiple gold competencies, and individual employees and contractors may take and pass multiple gold competency exams. However, if your organization employs or contracts with someone who holds multiple certifications, that person’s credentials will count toward only one gold competency.

2You may use customer references from your silver competency toward the corresponding gold competency. However, you cannot use the same reference to fulfill the requirements for more than one gold competency.

3After you have five references, your account administrator can assign them to your competency by clicking the Requirements and Assets menu and then clicking Create Customer References.

4The gold competency fee varies by geography. You must pay the gold competency fee one time, per year—no matter how many competencies your organization has attained. If you attain a gold competency after first attaining a silver competency, then you pay only the difference between the two membership fees, unless you are within the 90-day renewal period, in which case the full gold competency membership fee is due.

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